Terms:  Net 30 from date of invoice or credit card we take Master Card, Visa and Discover.  All orders subject to credit approval.

Special Orders:  Orders for products not stocked in our warehouse have to be placed in standard pack quantity.  No returns on special order items unless the manufacturer will take the merchandise back.  Customer will pay freight back to manufacturer and any restock fees.

Returns:  Call Toll Free 1-800-258-7345 for a return authorization number in advance.  No returns will be accepted without prior approval.  All merchandise must be unopened and in resalable condition. 

Customer Error:  Returns will need to be sent to Heartland at customers expense within 10 days of delivery.  Items must be in resalable condition and a copy of invoice must be sent back with items.  A 15% restock fee will be charged.

Heartland Error:  Heartland will be responsible for getting product back to warehouse.  No restock fee will be charged on Heartland's mistakes.

Warranty:  Because of all different manufacturers represented by Heartland Marketing, please call for warranty information.

Claims:  No Claims for shortages reported after 10 days from receipt of goods will be honored.

Freight Policy:  FOB Actual shipping charges will be figured and charged to customer for all orders.  Heartland does offer free shipping at certain levels as shown in the map below:

The above freight policy applies only to products normally stocked in Heartland warehouse at regular or sale flyer pricing.  All other orders (bookings or special quotes) stand on their own.

Note:  Zone 2 covers the front range and eastern Colorado.

Due to the number of suppliers we work with and perpetual price increases, prices are subject to change.  Please call us and we will be glad to give a current price on any of your needs.  Call Toll Free 1-800-258-7345